Last updated: 2026-01-01.
30-day money-back guarantee
If you are not satisfied within 30 days of purchase, contact us by email or WhatsApp and request a full refund. Refunds are issued in the same currency and via the same channel used for the original payment, when feasible. Crypto refunds are returned to the wallet that initiated the payment.
How to request a refund
Email us from the address used at checkout, include your order reference (e.g., ORD-2026-XXXXXX), and optionally tell us why. Refunds are processed within 5 business days. Crypto network confirmations may take additional time.
What is not refundable
Refund requests beyond 30 days, or accounts that have been visibly resold or shared.